Effective business communication with a foreign partner. Переговоры с иностранным партнером на английском языке: Семинар

1. Cross-cultural aspect of business cooperation

• "Golden" rules of cross-cultural communication.
• Analyses of personal mistakes and setting the tasks.
• Discussion of experience of cross-cultural communication. Personal experience.
• Mini-lecture. Case-study «Are we able to understand each other?" Discussion.
• Interactive exercises

2. National business culture.

Business cultures of different countries

• Models of national business cultures.
• The aspect of space and time in different cultures.
• The tools to assess national business cultures.
• How to assess your own culture profile.
• Mini-lecture with examples. Case-study "We and they".
• Situational analysis. Discussion, conclusions.
• Recommendations.

3. Initiation of cross-cultural business contacts with foreign partners

• How to effectively use cross-cultural differences in business cooperation.
• Mini-lecture with elements of group discussion.

4. Building positive relationship with foreign partners

• Methods to build positive and favorable relationship with the partner.
• National and cultural habits: meeting, greeting, giving gifts in other cultures.
• Workshop – how to avoid communication barriers. Discussion of outcomes.
• Mini-lecture with examples.

5. Successful negotiations with a foreign partner

• Keep smiling in business cultures of different countries.
• How to understand a "face" expression in different countries. The strategies to keep face.
• To joke or not to joke?
• Men and women at the negotiation table.
• How to understand the language of gestures and the mimics of a foreign partner.
• Business correspondence: business proceedings and и etiquette.
• Business correspondence.
• Templates of some documents. Cliché to use in business correspondence (in English).
• Mini-lecture. Case-study.
• Management workshop on how to plan the negotiation process with a foreign partner.
• Discussion, outcomes, conclusions.

6. National styles of decision-making

• National features of decision-making and taking them into account in negotiations.
• How to demonstrate the agreement – national peculiarities from culture to culture.
• Explicit and implicit styles of decision-making in different cultures.
• Mini-lecture with examples.
• Case-study: How to define the styles of decision-making.
• The analysis the situations given.
• Note: All our corporate training programs are customized to the clients requirements.

Уровень подготовки – Pre Intermediate/Intermediate/Upper Intermediate

Вы научитесь:

• Прогнозировать поведение иностранных партнеров;
• Вести успешные переговоры с иностранцами; 
• Избегать недопонимания во взаимодействии; 
• Не допускать ошибок в общении; 
• Вести успешный бизнес с представителями других стран.

! Данное обучение можно заказать в корпоративном, индивидуальном формате, в форме онлайн-трансляции.

В стоимость входит:

• обучение по заявленной программе;
• раздаточные материалы;
• кофе-брейки.

По окончании обучения по программе выдается сертификат.