1. Basics
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The purpose of the meeting
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Your objectives and theirs
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Priorities of attendees
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Building rapport from the beginning
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The purpose of meetings
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Planning meetings
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Participating in meetings
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Closing meetings
2. Managing meetings
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The role of leaders
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Decisions and ideas
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Eliminating groupthink
3. Conflicts, climates, and difficult personalities
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Resolving conflicts
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Meeting climates
4.Communication
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Verbal and non-verbal
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How others see us
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Body language
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What we say, how we say it
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Listening
5. Listening effectively and asking questions
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Improving listening skills
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Asking effective questions
6. Communicating nonverbally
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Nonverbal communication
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Interpreting nonverbal communication
7. Strategies
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Planning ahead
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Saying Yes and No
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Giving and receiving feedback
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Dealing with manipulation
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Dealing with disagreements
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Practical feedback
Note: All our corporate training programs are customized to the clients’ requirements.
Class Goals
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Learn the fundamentals of conducting meetings.
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Learn the purpose of meetings.
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Learn to plan meetings.
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Learn to participate effectively in meetings.
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Learn to establish the purpose and agenda for meetings.
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Learn the role of leaders in meetings.
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Learn to eliminate groupthink in meetings.
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Learn to resolve conflicts in meetings.
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Learn to eliminate groupthink in meetings.
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Learn to interpret nonverbal communication in meetings.
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Learn to communicate clearly in meetings.
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Learn to facilitate participants" progress toward the meeting goals.
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Learn to conclude successful meetings.
Benefits
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Attendees will get the tools, skills and strategies to confidently conduct meetings for a variety of purposes.
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A course on how to communicate successfully in and both formal and informal business circumstances.
Technical Support
The present course is conducted with the use of following equipment: PC or laptop projector, a flipchart and markers.
The course is a combination of theoretical knowledge and practical skills.
It is designed for studying the main concepts and theories in business communication as well as for developing business communication skills needed in the global market.
On one hand, the participants raise awareness of theories of communication, culture, language and society and their applications in business interactions. On the other hand, one of the basic objectives of the course is to improve Business English skills and developing language confidence.
Thus, the course will help the participants to become good communicators and let them get more confidence in coping with communication problems in modern business environment.
The course focuses on knowledge of basic points of cross-cultural business communication. Strong practical communicating skills are considered to be the core competencies of a successful business person and an essential part of any university education all over the world.
Предварительная подготовка: Желательно заранее прислать наиболее острые и волнующие вопросы из тех, что будут освещаться на семинаре. Это сэкономит время и сделает семинар более практичным.
Возможно проведение мероприятия в корпоративном, индив. формате, в форме вебинара.