Business English: Курсы

Our Business English courses are designed to meet the needs of personnel from international companies and organisations with the emphasis on: 

• Developing vocabulary and grammar with particular reference to business and professional situations 
• Building confidence and fluency to enable you to communicate effectively in your working life 
• Helping you interact with international colleagues and customers in both business and social surroundings 

CONTENTS OF THE COURSE:

1. Basic knowledge of intercultural communications
2. Your workplace: basic techniques for talking to people in business situations
3. On the phone: basic techniques for using telephone in business, telephone negotiations
4. International trade: ordering and supplying goods or services, making inquiries and offers
5. Dealing with problems: complaining and apologising, delivery and after sales problems
6. Visitors and travellers: looking after foreign visitors, business trips, small talk
7. Meetings: formal/informal meetings, sales and negotiations
8. Business writing: emails and official letters​

Recommended level: Intermedaite and higher